Refund policy

• If you receive a damaged, defective, incorrect, or non-working product, please contact Ishopyzbyttm as soon as possible after delivery.
• Customers may be requested to provide photos/videos and an unboxing video to verify the issue.
• After verification, eligible products may be replaced, serviced, or refunded, depending on the product and issue.
• Products must be returned with their original packaging, accessories, manuals, and other included items wherever applicable.
• Returns for reasons such as change of mind, no longer needing the product, or personal preference may not be accepted unless specifically approved.
• Products damaged due to misuse, physical damage, improper handling, water damage, or unauthorized repair are not eligible for replacement/refund.
• Approved refunds will be processed through the appropriate payment method after verification of the returned product.
• Warranty-related claims will be handled according to the warranty period mentioned for the specific product/order.

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